Privacy Policy for Transformative Therapy Group

Effective Date: 11/01/2024

Thank you for choosing Transformative Therapy Group. We are committed to safeguarding your privacy while providing you with exceptional care. This Privacy Policy explains how we collect, use, and protect your information.

By using our services, you agree to this Privacy Policy.

1. Information We Collect

We may collect the following types of information to provide you with effective therapy services:

• Personal Identifiable Information (PII): Name, address, phone number, email address, and date of birth.
• Health Information: Medical history, current conditions, treatment plans, and other health-related details shared before or during therapy sessions.
• Payment Information: Billing details, insurance information, and payment methods (e.g., credit card, bank account).
• Communication Data: Text messages, emails, or other forms of communication exchanged with our team.

2. How We Use Your Information

Your information is used to:

• Deliver therapy services and create personalized treatment plans.
• Facilitate appointment scheduling and communication.
• Process payments and insurance claims.
• Adhere to legal and professional obligations.
• Enhance the quality of our services and ensure client satisfaction.

3. Protection of Your Information

We prioritize the security of your data by employing robust safeguards, including:

• Encryption for electronic records and communications.
• Restricted access to authorized personnel only.
• Secure storage of physical and digital records.

We comply with all applicable privacy regulations, including the Health Insurance Portability and Accountability Act (HIPAA), which governs the use and disclosure of your Protected Health Information (PHI).

4. Sharing of Information

Your personal and health information will never be sold or shared with third parties for marketing purposes. Information will only be shared:

• With your explicit consent.
• With healthcare providers involved in your treatment.
• For billing and insurance purposes.
• When required by law (e.g., in cases of abuse or harm).

5. Your Rights

You have the following rights regarding your personal and health information:

• Access: Request a copy of your records.
• Amendment: Request corrections to inaccurate information in your records.
• Confidential Communication: Request specific methods of communication (e.g., phone or email).
• Restrictions: Request limitations on how your information is used or disclosed.
• Accounting of Disclosures: Obtain a record of instances where your information was shared.

To exercise any of these rights, please contact us at the information provided below.

6. Text Message Communications

Transformative Therapy Group may use text messaging to communicate with you about your service. These messages may include appointment reminders and service information. Please note:

• Messaging Rates: Standard messaging rates may apply based on your carrier or plan.
• Message Frequency: Frequency of messages may vary.
• Carrier Liability: Mobile carriers are not responsible for delayed or undelivered messages.

We value your privacy, which is why no mobile information will be shared with third parties for marketing or promotional purposes. Additionally, all text messaging opt-in data and consent will remain private and will not be disclosed to third parties.

Opt-Out Instructions

If you would prefer not to receive text message communications, you may opt out at any time by:

• Replying to any message with “STOP.”
• Contacting us at info@therapyforyou.net.

Note that opting out will stop messages from that specific phone number. You may still receive service-related or non-marketing text messages from other numbers managed by Transformative Therapy Group. To opt out from those, follow the same instructions.

7. Updates to This Privacy Policy

We may update this Privacy Policy to reflect changes in legal requirements or our practices. Updates will be posted to our website, and the “Effective Date” will indicate when the changes take effect.

8. Contact Information

For questions or concerns about this Privacy Policy or our practices, please contact us:

Transformative Therapy Group
250 Georgia Avenue, Suite 203
Atlanta, GA 30312
Phone: 470-377-5990
Email: info@therapyforyou.net

We are committed to addressing your concerns and protecting your privacy.